Field Service Technician

Date: Sep 22, 2021

Location: San Diego, CA, US, 92154

Company: Lincoln Electric

 Arc Products, a subsidiary of Lincoln Electric, designs and manufactures automated welding systems focused on fixed automation, orbital TIG and orbital MIG. Located in San Diego, California, Arc Products engineers and manufactures standard and custom automation systems for simple to complex applications. 


Req. ID: 20321 


Position Summary: 

This job involves overseeing the implementation of large, custom mechanized welding and cutting systems into customer facilities including: system installation, weld and cutting process development, system programming, troubleshooting, customer training and documentation, technical and functional support, and analysis of warranty claim cost and frequency to ensure continuous improvement in manufacturing and product design.


Primary Responsibilities:

  • Integrating mechanized welding systems
  • Programming industrial control systems
  • Developing mechanized welding processes
  • Field service on Lincoln Electric products
  • Customer technical support via phone, email and other methods
  • Customer training and documentation
  • Troubleshooting circuits, repair as needed
  • Travel, work remotely and autonomously


Qualifications Required:

  • Associates or Bachelor’s degree in electronics or equivalent combination of education and relevant work experience.
  • Strong ability to diagnose electrical circuits and electromechanical systems.
  • Understanding of welding processes, including GMAW, FCAW, GTAW, and SAW; ability to operate automated welding equipment safely; skill in using hand and power tools.
  • Must have the ability to read and interpret electrical and mechanical prints, weld symbols. 
  • Ability to develop and document procedures. 
  • PC literate in MS Office applications, excellent verbal and written communication skills are required. 
  • Willing to travel 40-60% domestically and internationally, must possess or be eligible to obtain passport; flexible to work or travel on the weekends.


Behavioral Skills/Job Competencies:

  • Strong interpersonal skills; excellent communication skills; must be able to stand toe to toe with customers and arbitrate difficult problems
  • Ability to maintain a high level of customer satisfaction and respect; demonstrate strong problem solving skills, ability to work well under pressure and bring projects to closure
  • Ability to work independently with little supervision; willing to work overtime on a consistent basis
  • Team oriented; interact with internal and external customers; interface with other departments regularly.
  • Must seek additional opportunities for preventive maintenance, training, and field service with customers


Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


  • Physical Demands: Work is usually a mix of standing and walking, pushing, pulling, manipulating tools and being in awkward physical positions.  Use of the telephone is extensive.  In the office there is minimal reaching, bending and lifting in relationship to documents and stored records. When at a customer facility, there will be lifting, reaching, bending, dragging, pulling and carrying of parts and equipment.  This individual may have to walk long distances to reach the equipment within the customer’s facility.  This individual must be able to occasionally lift 70 pounds and frequently lift 25 pounds. This position requires manual dexterity and visual acuity to utilize the assembly equipment and tools. The position requires vision, hearing, smell, and speech.
  • Work Environment: Traveling is extensive and may be unplanned and immediate; hours may be irregular.  Temperature may be hot or cold, inside and outside.


Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.

Lincoln Electric is a $2.5B publicly traded company (NASDAQ) with over 10,000 employees around the world.  With operations in over 40 manufacturing locations in 19 countries, we are well positioned to continue this partnership and poised to grow with our customers. As a part of that continuing legacy, you will contribute to a new generation of innovation and experience the pride that comes with being part of the solution to the world’s challenges.  It is a great time to be part of the welding industry!Lincoln Electric does not accept unsolicited resumes from third-party recruiters.  Resumes submitted to any employee(s) of Lincoln Electric without a signed vendor agreement, by the Manager of Recruiting & Training, will become property of Lincoln Electric.  Verbal or written commitments from any other member of Lincoln Electric will not be considered binding terms.  The Lincoln Electric Company will not pay a fee to any third-party recruiter that has not coordinated their recruiting activity through the Recruiting Department.


Employment Status: Hourly Full-Time 


EOE, including disability/veterans

Nearest Major Market: San Diego

Job Segment: Maintenance, Technician, Welding, MIG Welding, Technical Support, Manufacturing, Technology