Service Technician

Location: Shelby, MI, 48315

Req ID: 23883 



Position Summary:

Candidate will work out of Fori’s Shelby Twp. Michigan facility and will report to the Customer Service Manager. Candidate must demonstrate the following to be considered:

  • On-site support for electrical installation, de-bug, and final buyoff to customer specifications relative to Fori Automation equipment.
  • Lead/direct, as required, plant personnel during debug/start-up of machines to verify electrical machine functionality is correct and complete.
  • Assist service manager and other departments to answer product related technical questions from customer.
  • Assist in local and non-local service calls and installations.
  • Train customer personnel on machine functionality and proper start-up and debug of our standard machines.
  • Review checklist and open issue list prior to installation to assure the service technician(s) are lined-up.
  • Assist with our standard manuals to develop a more technically complete and user-friendly service manual.
  • Participate in meeting as required with the project manager and department supervisors to line-up installation plans and review all open-issues prior to shipment.
  • Create and develop improvement ideas and review with managers for approval and implementation.
  • Communicate with customers while on site to give updates to objectives.
  • Write service work orders and job site status reports.
  • Supervise electrical installation, de-bug, and buyoff activities at customer locations.
  • Coordinate necessary resources for installations, focusing on kits, warranty, etc.
  • Document changes to Fori equipment on prints and return updates to appropriate engineering department.
  • Work with site manager to assure proper flow of daily activities at customer locations.
  • Hands on for installations/service calls/warranty.



  • Journeyman Electrician or equivalent required.
  • 8 years as a Electrician on Automation Machines.
  • 5 years of de-bugging and installing new machines.
  • Willing to travel to Support Installations and service calls (on-call 24/7 while on installs).
  • Microsoft office/excel capabilities.


Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.


Lincoln Electric is a $3.2B publicly traded company (NASDAQ) with over 11,000 employees around the world.  With operations in over 56 manufacturing locations in 19 countries, we are well positioned to continue this partnership and poised to grow with our customers. As a part of that continuing legacy, you will contribute to a new generation of innovation and experience the pride that comes with being part of the solution to the world’s challenges.  It is a great time to be part of the welding industry!


Lincoln Electric does not accept unsolicited resumes from third-party recruiters.  Resumes submitted to any employee(s) of Lincoln Electric without a signed vendor agreement, by the Manager of Recruiting & Training, will become property of Lincoln Electric.  Verbal or written commitments from any other member of Lincoln Electric will not be considered binding terms.  Lincoln Electric will not pay a fee to any third-party recruiter that has not coordinated their recruiting activity through the Recruiting Department.


Employment Status: Hourly Full-Time 
Function: Customer Experience 
Section:  Fori Automation Inc. (US92) 

EOE, including disability/veterans

Nearest Major Market: Detroit

Job Segment: Machinist, Maintenance, Welding, Technician, Manufacturing, Technology