Technical Sales Support
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Gainesville
Employment Status: Hourly Full-Time
Function: Sales
Pay Range: ($45,765.00 - $68,648.00)
Target Bonus: %
Req ID: 25743
Job Responsibilities
Summary of the Position
Supports Harris Products Group customers by handling incoming customer service, technical service and sales calls. Assist in the management of in-house sales accounts. Supports the outside sales team on closing orders and directs customers to resources within the company. Coordinates special order requests from Technical Services as well as outside sales. Coordinates on-time shipment of products with customer service and manufacturing.
Key Responsibilities:
· Determines customer requirements for specific applications to be able to offer a competitive solution.
· Uses technical knowledge of products to answer common technical questions.
· Provides first-class technical and customer service solutions to existing and potential new accounts, including focused support of a specific sales region
· Issues RMA’s (Return Material Authorization) when necessary for product return and evaluation.
Job Requirements
Education and/or Experience
Required
· 2-4 years’ experience in a field related to gas pressure and flow control equipment
· High School diploma
· Working knowledge of ERP as related to inventory, production and customer service
· Working knowledge of Microsoft Word and Excel
Preferred
· 2-year degree in a science or engineering related field
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Nearest Major Market: Gainesville GA
Job Segment:
Technical Support, Welding, ERP, Fabrication, Technology, Manufacturing