Service Technician
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Remote - Michigan
Req ID: 28075
Primary Function
Maintenance and setup Welding equipment - finetune welding parameters at customer locations.
Essential Functions
- Installation & Commissioning
- Install and configure welding equipment on Zeman machines.
- Set up and fine-tune welding parameters at customer sites.
- Quality Improvement
- Optimize welding quality on existing machines.
- Implement and enhance welding procedures for new machines.
- Maintenance & Troubleshooting
- Perform maintenance, repairs, and replacements of welding machines.
- Conduct error analysis on defective machines and components.
- Customer Support
- Provide technical assistance via phone and written communication.
- Deliver on-site support for complex issues when required
- Weld procedure optimization.
- Documentation & Continuous Improvement
- Improve technical documentation and capture lessons learned.
- Identify development needs to further enhance welding quality.
- Collaboration
- Work closely with the development team to test and validate new features.
- Cooperate with service, support, and sales teams to ensure customer satisfaction.
- Travel
- Willingness to travel approximately 60% of the time.
Required Skills
- 5+ years welding experience
- Powerwave knowledge required
- Knowledge about welding spcifications/codes
- Knowledge about welding procedures
- Great knowledge in setting up welding machines.
- Team-oriented as well as independent work and solving problems with the other departments (design, construction, programmers)
- Computer skills (MS Office)
- Willingness to travel internationally
- Basic technical understanding of all areas (software, electrics, mechanics)
- Professional experience as service technician/engineer in international field service
- High degree of independence and flexibility
- Customer orientation and pleasure in dealing with people
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Job Segment:
Maintenance, Welding, Testing, Field Service, Technician, Manufacturing, Technology