Technical Support Analyst
Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com.
Location: Caxias do Sul
Req ID: 29741
Job Responsibilities
Make an impact behind every successful customer service visit.
We're looking for an Analista de Assistência Técnica to help coordinate and support our technical service operations. In this role, you'll be the connection between customers, technicians, and internal teams, ensuring every service activity is planned, documented, and executed smoothly.
💡 This is a great opportunity for professionals who enjoy organization, problem-solving, and working in a customer-focused environment.
You'll be responsible for:
• Coordinating logistics for technical visits and training sessions
• Managing service orders and documentation
• Supporting technicians with customer requirements and records
• Communicating with customers regarding service activities
• Maintaining accurate operational information and reports
What you bring: ✔ Experience in administrative support, maintenance coordination, or similar functions
✔ Strong attention to detail and organizational skills
✔ Basic Office and computer knowledge
✔ A collaborative and proactive mindset
📍 Location: Caxias do Sul, RS
Ready for your next challenge? Apply now or reach out to learn more!
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Job Segment:
Technical Support, Administrative Assistant, Help Desk, Information Technology, Welding, Technology, Administrative, Manufacturing