Software Quality Assurance Technician
Lincoln Electric is a high-performance industrial machinery and technology leader who helps customers manufacture and maintain vital equipment and infrastructure. Lincoln Electric’s innovative solutions enable higher quality and productivity across a variety of processes including welding, cutting, brazing, machining, process automation, and field repair. The Company leverages proprietary technologies and expertise in materials science, power electronics, automation, and intelligent software to help customers build better and achieve resilience in their operations. Headquartered in Cleveland, Ohio, Lincoln Electric is the essential ‘Linc’ that keeps the economy running. The Company operates 71 manufacturing and automation facilities across 20 countries and serves customers in over 160 countries. For more information about Lincoln Electric and its products and services, visit the Company’s website at https://www.lincolnelectric.com.
Location: Remote - Texas
Req ID: 29037
Job Summary
The Software Quality Assurance Technician – Level 2 is an advanced-level individual contributor responsible for planning, executing, and maintaining comprehensive quality assurance activities across complex software systems. This role serves as a technical expert in testing methodologies, automation, and defect management and collaborating closely with development, product, and operations teams to ensure high-quality software releases.
Key Responsibilities
Quality Assurance & Testing
- Design, develop, and execute detailed test plans, test cases, and test scripts for complex applications and system integrations
- Perform advanced manual and automated testing, including functional, regression, integration, system, and user acceptance testing (UAT)
- Validate software against business requirements, technical specifications, and industry standards
- Identify, document, prioritize, and track defects to resolution using defect tracking tools
Automation & Tooling
- Develop, enhance, and maintain automated test frameworks and scripts
- Evaluate and recommend QA tools, methodologies, and best practices
- Analyze test results and provide actionable insights to improve software quality and test coverage
Collaboration & Leadership
- Work cross-functionally with software developers, product owners, business analysts, and DevOps teams
- Participate in code reviews, design reviews, and sprint planning meetings to incorporate quality early in the development lifecycle
Process Improvement & Compliance
- Contribute to continuous improvement of QA processes, standards, and documentation
- Ensure compliance with internal quality standards, SDLC processes, and applicable regulatory or customer requirements
- Support release readiness activities and risk assessments
- Collaborate with Quality System Management to maintain an audit trail for software validation processes
Required Qualifications
Education & Experience
- Associate or Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience)
- Typically 2 years of experience in software quality assurance or software testing
Technical Skills
- Strong knowledge of software testing methodologies
- Proficiency with test management and defect tracking tools (e.g., Jira, TestRail, Azure DevOps)
- Hands-on experience with test automation tools and frameworks (e.g., Selenium, Cypress, Playwright, JUnit, TestNG)
- Ability to read and understand technical documentation, APIs, and basic code (e.g., Java, JavaScript, Python, SQL)
Preferred Qualifications
- Experience testing enterprise, cloud-based, or integrated systems
- Knowledge of CI/CD pipelines and DevOps practices
Core Competencies
- Advanced analytical skills
- Strong attention to detail and commitment to quality
- Excellent written and verbal communication skills
- Ability to work independently and lead technical QA initiatives
- Proven ability to manage multiple priorities in a fast-paced environment
Position Level Expectations (Level 2)
- Works with minimal supervision
- Influences quality strategy and supports team capability development
- Serves as a point for complex testing issues
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
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